Privacy Policy

Your family's trust is our highest priority. This Privacy Policy outlines how Kiara Child Specialist Clinic handles, stores, and protects your personal data and your child’s health information, ensuring complete confidentiality and legal compliance at every step.

Kiara Specialist Healthcare Sdn Bhd (hereinafter referred to as “Company”, “we”, “our”) is committed to protecting your privacy in accordance with the Personal Data Protection Act 2010 (“PDPA”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website.

Information We Collect We may collect:

Personal details (such as name and identification details)
Contact details (such as phone number, email address, and mailing address)

How We Use Your Information Your data is processed for:

Responding to pediatric care and medical enquiries
Facilitating insurance claim submissions and follow-up
Communicating with you regarding our medical services, appointments, or enquiries
Complying with legal and regulatory obligations

Disclosure to Third Parties We may share your data with insurers, third-party administrators, medical providers, and regulators where required by law. All parties are bound by strict confidentiality and PDPA obligations.

Retention & Security Data is retained only as long as necessary or required by legal and medical record standards. We apply reasonable technical and organizational safeguards to protect your information against unauthorized access, disclosure, or misuse.

Your Rights You may request access to, correction of, or withdrawal of consent for your personal data, subject to legal and contractual restrictions.

Data Protection Officer

Kiara Specialist Healthcare Sdn Bhd

8, Jalan Solaris 4, Solaris Mont Kiara,

50480 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Email: kiara.sh@mudahhealthcare.asia

Phone: +60 3-2276 6681